Shipping and Delivery

General Shipping Information

All orders are dispatched within 24–72 hours. During busy periods and weekends, dispatch may be slightly delayed.

Please allow up to 5 working days for dispatch during peak sale periods.

Delivery Locations

We ship to Australia and New Zealand.

Cookbooks are also available for delivery to selected countries in South East Asia, including Brunei, Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

Note: We are currently unable to ship to international locations beyond the regions listed above.

Delivery Rates

We offer free standard shipping Australia-wide on all orders over $250. For all other orders and regions, delivery is charged as below.

Region / Order Type	Standard Shipping	Express Shipping
Australia
All Orders (under $250 AUD)	$13 AUD	$20 AUD (cookbooks only)
$250 AUD or above	FREE	FREE
New Zealand
Single Book Orders	$15 AUD ($18 NZD*)	-
All Other Orders	$27 AUD ($32 NZD*)	-
South East Asia
Cookbooks Only	$35 AUD	-

Region / Order Type	Standard Shipping	Express Shipping
Australia
All Orders (under $250 AUD)	$13 AUD	$20 AUD
$250 AUD or above	FREE	FREE
New Zealand
Single Book Orders	$15 AUD ($18 NZD*)	-
All Other Orders	$27 AUD ($32 NZD*)	-
South East Asia
Cookbooks Only	$35 AUD	-

Remarks: *NZD rate converted from AUD at checkout.

Estimated Delivery Times

Region / State	Standard Shipping	Express Shipping
Australia
NSW / VIC	2–8 business days	1–3 business days
SA / QLD / TAS / ACT	2–8 business days	1–4 business days
WA / NT	7–12 business days	3–5 business days
Note: Orders may take longer in remote areas (10–14 business days).
New Zealand	3–14 business days	-
South East Asia	3–12 business days	-

Region / State	Standard Shipping	Express Shipping
Australia
NSW / VIC	2–8 business days	1–3 business days
SA / QLD / TAS / ACT	2–8 business days	1–4 business days
WA / NT	7–12 business days	3–5 business days
Remote delivery: 10–14 business days
New Zealand
All Regions	3–14 business days	-
South East Asia
All Regions	3–12 business days	-

Note: Delivery to New Zealand and South East Asia may take longer due to customs or freight issues beyond our control.

You’ll receive tracking info by email once your order is dispatched. All deliveries require a signature unless "Authority to Leave" is selected at checkout.

If Your Address Is Unattended at Delivery

If "Authority to Leave" isn’t selected, parcels are taken to the nearest post office for 7 business days before being returned.

Address Change

Address updates must be requested before tracking is issued. Once shipped, we cannot amend the address or issue replacements/refunds.

Authority to Leave

By choosing ATL, you waive the need for a signature. We are not liable for loss/damage once the parcel is marked "Delivered." Drivers may refuse ATL if unsafe.

Tracking Your Order

Log into your account to track your order.

Tracking may take up to 24 hours to appear after shipping confirmation.

Lost or Damaged Goods

If items arrive damaged or lost, email support@cookdinehost.com with supporting evidence.

Lost or Stolen Deliveries

Contact us before filing disputes. If we don’t hear from you within 7 days after email follow-up, your order may be canceled.

Pre-Order Information

Pre-order estimated arrival dates are in the product description. These may change due to supplier delays.

Pre-orders are charged at checkout. You may cancel anytime by emailing support@cookdinehost.com.

Orders with mixed pre-order and in-stock items will ship together. We do not split shipments.

Update your address or contact info before dispatch by contacting us.

Check status under My Account.

Contact Us

Need more help? Submit a request via our Contact Page or email us at support@cookdinehost.com.